Home / Services / AI Chatbots & Voice Receptionist
An AI receptionist answers your phone and website chat around the clock in natural language, answers common questions, books appointments and passes urgent calls to your team. Notion Tech sets it up on your own information, so customers get correct answers and you get a summary of every conversation.
Hi, are you open on Saturday?
Yes, 9am to 1pm. Would you like me to book you in?
Missed calls are missed customers. An AI receptionist picks up every one.
Answers calls in a natural voice, books, takes messages and transfers urgent calls.
Answers questions from your own content and captures leads with their details.
The same assistant on the channels your customers already use.
Checks your real availability and books straight into your calendar or system.
Every call and chat summarised and sent to your inbox or CRM.
Weekends and nights covered, with a clear hand-over to staff in the morning.
Many small businesses miss a large share of their calls simply because everyone is busy. Each missed call can be a customer who rings the next business on the list. An AI receptionist answers instantly, every time, and handles the routine questions that take up most of the day.
It does not replace your team. It takes the repetitive calls and after-hours enquiries, books what it can and passes the rest to a person with a written summary, so your staff spend their time on the conversations that need them.
We load your services, prices, hours, policies and FAQs, connect your calendar or booking system and agree what the assistant may and may not do. You can review conversations, correct answers and change the rules at any time.
Natural Australian-English voice
Your own answers and policies
Bookings into your calendar
Summaries to email, SMS or CRM
Fixed scope, fortnightly demos, no surprises on price.
01
Agree the calls and chats to handle and the rules.
02
Write the knowledge base, voice and hand-over flows.
03
Connect phone number, website, calendar and CRM.
04
Test with real scenarios, then go live.
05
Review conversations monthly and improve.
Voice AI
Large language models
Twilio
WhatsApp API
Website chat widget
Google Calendar
Outlook
CRM integrations
Webhooks
Still have a question? Talk to us.
Calls to your number are answered by an AI voice that understands natural speech. It answers from your information, books appointments, takes messages and transfers urgent calls to a person.
We recommend saying so at the start of the call. Most callers are happy as long as they get a quick, correct answer or a booking.
Yes, if your calendar or booking system has an API, such as Google Calendar, Outlook or many booking platforms. We can also connect it to custom systems.
You decide the rules. Complaints, emergencies or anything the assistant is unsure about can be transferred to a person or sent as an urgent message.
There is a setup project and then a monthly usage cost that depends on call and chat volume. We estimate it from your current call numbers.
Tell us what you need. You will get honest advice and a clear next step.
Free first call. No obligation.